International Shipping Guidelines:
- NOTE: All international shipments are subject to duties and taxes. Custom and import charges are not included in our shipping charges.
- We recommend that our international customers check with local customs regulations to be aware of the laws within their country because if these items are restricted for use or sale, we cannot be held liable if they are seized or confiscated by customs.
- Customs regulations in certain countries require ID to be provided for customs clearance. All ID information provided by you will be stored safely and securely. We need this information in order to securely transmit it to the carrier when your package is shipped and share it with customs officials in the destination country, which will allow your packages to clear customs without additional delay.
- Countries that can require an ID number include: Argentina, Bahrain, Bolivia, Brazil, Chile, China, Czech Republic, Dominican Republic, Egypt, El Salvador, Guatemala, India, Israel, Italy, Jamaica, Jordan, Kuwait, Mexico, Nigeria, Oman, Peru, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, South Africa, South Korea, Spain, Taiwan, Turkey, United Arab Emirates, Uruguay. If your country requires an ID number, please put your ID number in our contact form .
Lost/damaged parcels - Contact the shipper for a lost/damaged parcel form for lost or damaged packages.