AR Jewelry Processing, Shipping & Returns | AR Today Charm Jewelry

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AR Jewelry Processing, Shipping & Returns

Shipping & Order Processing Time

Our jewelry is custom made to order with a 1 - 5 day processing time. Most items ship the same day it is made by 1st Class USPS with tracking to your door.

FREE SHIPPING IN THE U.S.!! for orders of $35.00 or more with USPS first class +tracking. Orders of up to $34.99 with first class USPS, the rate is $3.50 with tracking. Upgrades to Priority or Express mail may be available for an additional cost. This cost will be calculated at checkout.

Label - AR Jewelry Processing, Shipping & Returns

1. Can I cancel my order?
You can cancel your order BEFORE it’s collected by the shipping carrier. If your order has shipped, please contact our customer service team to initiate a return. 
2. How long do I have to make a return?
All return requests must be initiated within 30 days your package has been delivered.
3. Are there any items excluded from the return policy? - personalized jewelry
4. What should I do if I need to request a return?
To initiate a return, please contact our customer service team for an assessment. Upon approval, the return address will be emailed to you. 
5. What is my return shipping cost?/ Will you pay for the return shipping cost?
The customer is responsible for all return shipping fees.
6. How will I receive my refund?

Refunds are issued to your original account.

Refund method PayPal Credit Card
TIME FRAME 3 Business Days 3-5 Business Days

 

7. Can I refund a Gift Card?

No, Gift Cards cannot be reloaded; used for payment outside of AR Today Charm Jewelry, used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law).

If you have any other questions, please contact our customer service team via the Contact Us page.